Shipping policy

Delivery times

• Cairo and Alex: 3 to 5 business days.
• Other governorates: 3 to 6 business days.
• International orders (outside Egypt): 7 to 10 business days.

Shipping fees

Shipping fees are shown at checkout before you pay. Free shipping may apply on larger orders.

Delivery and the courier

For safety reasons, opening the package or trying items while the courier waits is not permitted. You must either receive the full order or return all of it.

Exchanges and refunds

A shipping fee of 75 EGP applies to exchanges and refunds. Please read our return and refund policy for the full conditions.

Questions

Email us at info.omai.apparel@gmail.com or message us on Instagram @omai.apparel.